Monday’s Episode

267: The Way to Grow Your Leadership Career: Ron Wallace (web) is the former president of UPS International. He joined me this week to discuss the lessons from his new book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*.

Key Points

• By promoting from within, a company’s legacy and culture is seamlessly passed on.
• Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career.
• Tell your supervisors what your goals are.
• When you’re in a leadership position, always remember where you came from.

Related Episodes

• CFL85: Ten Ways to Pick Yourself Up When You’re Beaten Down
• CFL97: Three Ways To Reinvent Your Career with Donna Schilder
• CFL134: The Secret To Happiness

Quick Reads

A Single Trick to Win More Customers Without Doing More Work: When people have done this for me, I’ve noticed. It takes almost no time and leaves a good impression.

Let’s Not Kill Performance Evaluations Yet: The value of performance reviews has been hotly debated in recent years. Here is Facebook’s case for keeping them.

Stop Touting the Crazy Hours You Work. It Helps No One: Yet another perspective on why more working hours don’t necessarily pay off. A closely related point: Why Americans don’t take sick days.

A Productivity Lesson from a Classic Arcade Game: Ever played Snake? This article from Cal Newport zeros in on a key principle for being both effective and productive.

Video

Marketing is About Values: Apple wasn’t always the corporate powerhouse it is today. Here’s 7-minutes of Steve Jobs in 1997, launching what would become one of the most successful advertising campaigns in history.

Books

The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months*: A Mastermind member recommended this book and it’s already changing my thinking on how I do my planning — for the better.

Just for Fun

Let’s Tell America It’s Great: A Canadian will virtually always make your day better. If you’re an American, here’s the smile you may just need right about now.