How to Handle That Problem Guy

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February 15, 2021
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February 15, 2021

How to Handle That Problem Guy

Every time Bonni and I air a Q&A show, I can’t help but think that we rarely have all the information needed to answer the question ideally (or even be in the ballpark).

Last week, I was reminded of this quote from Colin Powell on decision-making in leadership:

Use the formula P=40 to 70, in which P stands for the probability of success and the numbers indicate the percentage of information acquired. Once the information is in the 40 to 70 range, go with your gut.

I’m sure we’ve missed the mark many times, but the above reminds me that none of us can wait for certainty. Get the facts you can, make a decision, and course-correct as you go.

This Week’s Show

problem guy

239: How to Handle the Problem Guy and More Questions

I have no idea who decided there has to be a problem guy/gal in every organization. Bonni and I talked through how to handle him/her and lots of other questions during this month’s Q&A show.

Have a question you want us to consider for a future Q&A episode? Here’s the place to click.

Quick Reads

The Case Against Email Strengthens: Fascinating read by Cal Newport. Whether you agree or not, I’ve been thinking a lot about this sentence: “There is a difference between your work and communicating about your work.”

Um, Ah, Er: Does Hesitation Make You a Better Speaker?: This article by past guest Susan Cain perfectly captures one reason we do very little post-production editing on the podcast. For whatever it’s worth, I rarely coach clients on removing these during Dale Carnegie presentation courses.

This Staggering Chart Shows How Few Minority Women Hold Executive Positions: Sadly, it speaks for itself.

The Three Habits Of The Most Trustworthy Person In Your Office: Liking this read because it puts the responsibility for trust back where it belongs: you. Point #3 is especially good.

100 Time, Energy, and Attention Hacks to Be More Productive: Looking for a quick idea for more productivity? Here’s a great list of one hundred. Caution: pick one (not several) and get noticeably better at that before deciding to do more.


The Surprising Habits of Original Thinkers: Adam Grant gave this TED talk recently, featuring the thinking in his new book Originals* that he discussed with me on episode 238. If you found that conversation intriguing, this is worth it for sure.


How to Stop Worrying and Start Living*: Mark Twain said near the end of his life, “I am an old man and have known a great many troubles, but most of them have never happened.” I find myself coming back to the principles in this book often. If worry is your vice, this is your read.

Just For Fun

Stuff Business People Say: Betcha said one today. Now, let’s take this offline.

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